Customer Experience Agent (Part-Time)

Brooklyn, New York, United States · CX

Description

As a representative of the Customer Experience Team, you will be the liaison between students and the Fluent City Brand. We believe that the student experience is just as important as learning outcomes which is why we are very invested in building the best customer experience program. We’re looking for an enthusiastic contributor that can deliver extraordinary, hospitality-driven service that “wows” each and every person that interacts with our products and services.

Requirements

What you’ll be doing:


You’ll enjoy this job if you have:


Extra credit:

Benefits

ABOUT FLUENT CITY

Who we are:

We’re one of the fastest-growing premier language learning organizations in the US. Our human-centric approach sets us apart, and our immersive, skill-based language learning style emphasizes speaking over reading and writing. Our learners have the real-world practice and confidence they need to communicate in any situation: in the home, workplace, or over drinks in the bar. This sets us apart from apps, textbooks, and other traditional learning methods.

With over 180+ instructors on staff, we teach students in-person at our locations across NYC & DC, work with many leading Enterprise clients, and teach students online.


What we value:


What we offer:

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